Tag Archives: NLP Practitioner

New Year, New Rules!

The ‘rule’ of the rules is to make them not scary and to avoid creating rules that you’re going to dislike putting in place. They need to be rules that you can enjoy enforcing. There may be some rules that are less easy to enforce than others. For example, if I’ve decided as I have in the past that I’m going to go to the gym X amount of times per week. Then I know that that’s a rule that I’m going to have challenges with because that’s a rule that I’ve had challenges with in the past!

However, if I phrase that rule slightly differently then all of a sudden it becomes a lot more attractive, a lot more appealing, and certainly much more realistic of my expectations and my ability. For example, instead of saying ‘I will go to the gym three times a week’, instead, my rule is: You are going to enjoy taking care of yourself and having a physically fit body.

That rule seems much more appealing to me and I think the reason is that I don’t feel like I’m tying myself into a contract where I have to go three times a week and beat myself up if I don’t.

The mental image I make when I say to myself that I’m going to take care of myself and have a physically fit body is a much more serene-looking image. It’s me looking fit, looking like I’m enjoying myself, moving my body in a way that really appeals to me. NLP can help motivate you to exercise and hypnotherapy from a specialist in Hertfordshire, North London can help too.

So simply by rephrasing the rule, I’ve given it much more appeal and it means that in my imagination I get a different sense of it. The sense is that it’s going to be much more consistent and much more enjoyable to me.

Here are some rules that you might like to use that I’ve already reframed for you so that they’re set up in the best possible way:

If you ever had a rule about your health in the past that you did not stick to, it may just be a case of reframing or restating that rule in a way to makes it more appealing to your unconscious mind. As an example: I will stop eating junk food and stick to a healthy diet.

Notice what mental imagery you create, what picture springs to mind when I say to you: ‘I will stop eating junk food and stick to a healthy diet’. The image I get is me sitting at the kitchen table with a stick of celery looking unimpressed.

So, a better rule could be: I’m going to get my body to the healthiest possible state by having a balanced varied diet.

Doesn’t that sound so much better? It doesn’t sound as painful. It doesn’t sound as if you’re missing out and this is an important thing with diets guys I’m just going to say this quickly is one of the challenges with diets is that firstly, it presupposes that you’re going to be missing out on certain things.

Visit an NLP therapist in North London or Hertfordshire for a free consultation to discover how they can help motivate you to exercise and live a healthier life.

If you’ve ever had the experience in the past of being told that you can’t have something, doesn’t it make you want to even more?

A challenge with dieting is that you are stopping an old way of eating in favour of going for a new way of eating and then once you’ve lost the weight, probably stopping that way of eating and trying then to go through the transition of having a normal balanced diet so you go through at least two transitions. You go from where you are now into diet mode and then from diet mode back into normal mode once you’ve lost the weight.

How about you just have a healthy life instead? That’s only one transition. You only have to do that once. You have to change once, so if you can say to yourself that you’re going to have a varied and balanced diet, getting your body into the healthiest possible state, then you’ve only got one thing that you need to change and one thing that you need to stick to and you do that for the rest of your life.

Now when I say it’s the rest of your life you don’t have to freak out about that because remember it’s a balanced and varied diet, which means that you can still have a takeaway. You can have chocolate. You can have those foods that you enjoy for all the wrong reasons. You just need to do it in a balanced way.

Hypnotherapy can provide you with the commitment and willpower to be able to stick to a diet in the future. Speak to the Hypnotherapy and NLP clinic for more information.

By Gemma Bailey
www.hypnotherapyandnlp.co.uk

Doing the Right Thing for Others!

My sister has special needs and doesn’t have any form of communication. Doing the right thing for her relies on me thinking of my sister’s needs, wants and preferences and making a decision. Like my sister’s situation, we can all be put in a situation where we are winging it a little bit by making decisions for others and then finding we need to justify it. It can get a little bit daunting when you are thinking about what is the right thing to do for someone else.

In my work at NLP4Kids, we quite often work with safeguarding issues. In a safeguarding situation, we have to take the best interests of the child into account primarily. It’s challenging at times to not get tangled up in the story of what’s happening with the parents or the story of their history or where they are now or where they might be going too. It makes it really difficult at times to know what doing the right thing looks like in a safeguarding case. One of the things that are used as a benchmark for considering how someone might behave in the future is to look at their past behaviours. The best indicator of how someone might behave and react in the future is to think about how they behaved and reacted in the past.

For example, in criminal psychology, the best indicators for how someone might behave once they leave prison is going to be based on what they did before they went to prison or how they were behaving whilst they were in prison. This will give us an idea of what’s going to happen when they get back out there in society. This helps to put the safeguards in place to hopefully help them to avoid doing the thing that got them into prison in the first place. When it comes to doing the right thing and knowing what’s right for somebody else, we’re trying to predict the future and think about the effect that it will have on them and the people around them.

If a hundred years from now there is another global pandemic, you’re going to be looking back at the C-19 pandemic to see how might people react and how we need to manage the situation. In addition, we might find that years from now, society has changed so significantly that actually what’s happening now isn’t the best indicator of what to do at that time. There might be other more recent events that would give a better indication as to how the population will react to being quarantined and locked down and all of those different experiences that we went through recently.

If I want to know how someone’s going to react towards restrictions or solutions I make for them in order to know, how they’re going to react to that I need to look at their past behaviour. This doesn’t just apply to an individual it applies to entire populations – if you want to know how a group or a community is going to respond to certain sanctions that are put in place or even rewards that are put in place look back on their reactions and responses to previous sanctions and rewards that were put in place in the past and then you can decide ‘am I really doing the right thing for them or might this actually have quite a detrimental effect on them?’ Sometimes doing the right thing isn’t just about ecology it’s also about economics and what offers a wider or greater number of positive outcomes.

If you are making choices and decisions that affect other people they’re always going to do what they’re going to do and that’s not me saying that they can’t change, that’s me saying that you have limited control over the outcomes that exist for other people and that at times in doing the right thing, the only thing we can really do is to prepare for the worst while simultaneously hoping for the best possible outcome.

By Gemma Bailey
www.hypnotherapyandnlp.co.uk

Doing the Right Thing for you!

Ecology is the study of consequences on the wider system. If you imagine that there is a circle and you are inside the circle. Surrounding your circle is a wider circle that contains ‘others’ and surrounding both your circle and the ‘other’s’ circle is a third circle which contains the greater good. When we talk about ecology, we’re looking at those three different circles (you, others and the greater good). If we are thinking about doing the right thing to do, the question we would be asking is, is this good for me, is it good for others and does it serve the greater good? If the answer to any of those questions is ‘No’ then it’s likely there may be trouble ahead.

It may be that the thing that you want to do, isn’t going to be right for others around you. Sometimes doing the right thing might be right for everybody else but not yourself! This is something I can help you to understand and work through at my therapy practice in Hemel Hempstead.

There will be situations where doing the right thing for yourself instead of doing the right thing for others is okay. This is where it starts to get a bit more complex, it comes down to what happens if you don’t take care of yourself. If you’re on an aircraft and the oxygen mask comes down, you should put your own on before you put on other people’s masks. Because if you’re not going to be in a good place then do you continue to bring value to others? Doing the right thing for yourself first and putting yourself ahead of others might actually be the right thing to do because it may mean that in the future you serve or save others more because you first took care of yourself.

What that means is that sometimes doing the right thing might feel wrong because it may feel as if you are being mean and it might feel as if you are exercising tough love. What I think is really important here is thinking about the longer-term ramifications of the decisions that you take when you are doing or thinking of what the right thing is going to be for you to do. It’s not just about what will this do right now and tomorrow and next week but beyond that and sometimes in doing the right thing, it’s also about taking a risk because we don’t know what the future is going to look like, we can’t plan for that and we can’t think about the implications. A good NLP coach will be able to help you think through the consequences of your decision.

For example, in my other company, we became very successful at writing applications for funding, both for ourselves as a company and also for the other organisations who wanted to apply for funding in order that they could work with us. The downside of doing that whilst I felt very encouraged to do so as it helps low-income families and children, we were breaking the rules. Each organisation should be writing their own application. They shouldn’t have been using an outside bid writer i.e me in order to do it. However, a part of me knows we were serving the greater good and therefore we did the right thing.

The difference between the right thing and the wrong thing is not always as clear as black and white it’s very often in that weird grey area too.

By Gemma Bailey
www.hypnotherapyandnlp.co.uk

The 5 Factor Model & Hexaco

The five-factor model is a commonly used model within psychotherapy and psychology in order to assess people’s personalities. It has also evolved into another assessment tool for personalities which is called HEXACO.

This article examines the original 5-factor model which has the acronym OCEAN:

Openness
Conscientiousness
Extroversion
Agreeableness
Neuroticism

The HEXACO model has changed this slightly – the X now stands for extroversion, the E is for emotionality and the H is for honesty and humility.

Openness relates to how imaginative you are and how much of a daydreamer you are and how much you might have artistic interests.

Conscientiousness could mean you are someone who likes to complete tasks successfully or if you tend to misjudge situations. Whether you like things in order or if you can work in a mess, whether you like to break or follow the rules, whether you are someone who does enough to get by or if you really like hard work.

Extraversion relates to whether you are warm and friendly easy to get to know or whether, you know, maybe you’ve got a little bit of a cold shoulder and a bit more difficult to get to know. If you are gregarious and love large gatherings or if you prefer to be alone. If you’re assertive and take charge or if you hang back and wait for others to take the lead.

Agreeableness relates to whether you are trusting or distrusting whether you comply or not, whether you make people feel welcome or if you tend to look down on others. If you are straightforward or cooperative. If you are modest or you like being the centre of attention and if you sympathise with others.

Neuroticism – whether you get anxious and worry about things or if you tend to be quite relaxed most of the time. If you’re hostile or get easily irritated depressed or comfortable with yourself self-conscious so whether you’re easily intimidated or embarrassed.

What you will have noticed with those different elements that I’ve just shared with you is that they’re not all on a ‘this’ or ‘that’ kind of scale. For example, we could say with openness, that you are an open person and open to new experiences or maybe you’re more closed off so that’s kind of a ‘this’ or ‘that’ choice. Whereas, with conscientiousness, you are not completely conscientious or not at all. You can be partially so. What I found really interesting from going through the five-factor model for myself today is that it’s relatively accurate in representing my personality. It’s got me thinking to about my new employees who are going to be coming through as to how I might profile them to make sure that they are suitable for my company.

Something like ‘openness to new experience’ is really important in my organisation because we switch things up a lot. Whilst I want someone who can do the job I also want someone who is open to completely changing what they’re doing too.

If someone is looking for a romantic partner and you want someone who is open to new experiences and a bit of an adventurer versus someone who is happy to do the same thing day in and day out and has a more routine behind them. This is a really useful tool for both work and relationship purposes.

The 5-factor personality model can be found here: https://www.truity.com/test/big-five-personality-test-std

I’m interested to hear if your scores reflect who you think you are!

By Gemma Bailey
www.hypnotherapyandnlp.co.uk

You Have Everything You Need

I am going to be revisiting a presupposition of NLP. I want to share one of those NLP presuppositions with you today but tie it into a real-life experience that I had last year. The presupposition in question ‘is all of the resources that you need to succeed are already within you’.

Let me begin by telling you my story, last year I had a plumbing incident. It was was my first weekend off since NLP4Kids training. I was looking forward to having a nice relaxing time but my washing machine decided that I needed to learn plumbing instead so here’s what happened I’d put the washing machine on the night before when I went to bed but I programmed it to come on early hours of the morning. A good tip for saving yourself a bit of money, your electricity is more expensive during peak hours. When I got up in the morning and the washing cycle had completed and the kitchen floor had a puddle on it because I have a very old building all the floors are a little bit sloped, you know, so I didn’t actually realise at the time the water had come from the washing machine because it was nowhere near the washing machine so I stuck on another wash cycle and then it became very clear that the water was coming from the washing machine.

I didn’t want to call out an emergency plumber on the weekend because that was going to get pricey and there is a little bit of me that thinks I can do DIY pretty well. I like to think I’m the man of this house, mainly because I’m the only one who lives here but the point was that I wanted to at least give it a shot so I did some you know googling and looked up videos on youtube. The very first thing that happened was that I tightened up some joints on the pipes and I ran the washing machine again. It leaked even worse so then I realised that the fact that one of the joints had been a bit loose was not the source of the problem then I did a bit more googling and this led me to realise maybe the issue is that my waste pipe is blocked.

I remove the U-bend and check that the blockage isn’t in there, it was not but this then left me with a further problem because then I know the U-bend is clear so it could be in the part where it starts to come across and go down into the proper drain but the problem with that is how do I get the drain on the blocker to pour horizontally? In my brain, I thought there’s going to be something in this house to help you solve this problem.

Here’s what happened I found a piece of old pipe then I was going to use that to kind of thread it through the pipe and pour the drain on the blocker like through the end of it. The problem was the pipe was so stiff and the drain unblocker was so thick that it was never going to pour through now. The only solution that I could come up with was to sit on the kitchen floor and have a little cry and that is what I did and then I realised ‘hang on a moment you are an educated, resourceful, human being and the presupposition came to me – everything you need to succeed is already inside of you. You have all of the resources that you need’.

Eventually, I realised that I could screw the U-bend on the other way up and a half-hour later my drain made a burp at which point I knew that my drain was unblocked. The moral of the story is that you do have everything you need to succeed, to be able to achieve your desired, outcomes in your life. The trick is to tell yourself with absolute certainty that that is the case and to get your brain looking for those particular solutions now I’ve said this before and I shall say it again – you need to ask yourself the right questions in these situations that you come up against!

We want to avoid ‘why’ questions ‘why can’t I do it?’ or ‘why isn’t it working?’ those questions will just direct your brain to look for all of the reasons why you can’t do it can’t solve it and can’t find the answer this is not helpful for us. The best questions to ask yourself is ‘how’ question. A good question always will start with ‘how’. For example, “how can I solve this?” “How can I find what I need?” and “how can I come up with a creative idea here?” When you ask yourself ‘how’ questions, it gets your brain looking into the outside world to find ideas, experiences, resources that you perhaps hadn’t tuned into yet. Those solutions, ideas and resources they were already out there. They already existed but what you have to do is to program your brain to go find them and bring them into your awareness and you do that by asking yourself good quality questions.

When you talk to yourself even though it’s only inside your head (I mean feel free to do it out loud) but assuming you’re going to do it inside your own head, tone of voice is still important in there. You need to ask the question in the right way so these are the things that I want to challenge you to utilise over the course of the next few months is to remind yourself whenever you may need to that all of the resources that you need to succeed are already inside of you and if you cannot find them and you really want to tap into them you’re going to do that by asking yourself a ‘how’ question.

By Gemma Bailey

www.hypnotherapyandnlp.co.uk

A Good Day!

This article is all about finding power in the ordinary. This is something I’ve said before but I’m going to quote it again:

“Lower your expectations of a good day if you can, reduce what you expect a good day to be what the criteria is of a good day in order for you to feel that sense of goodness fulfilled in your system. If you can reduce those criteria and shrink it and make it smaller, it makes it much easier for you to achieve it.”

Let me give you an example, if you were to say “in order for me to have a good day – I need to wake up on time, get ready for work without any hitches or interruptions that would cause me to be late. I need to get everything done on my to-do list and feel like I have completed all of my work for the day and I need to eat a healthy meal and get to bed on time and have a really decent night’s sleep. There is my definition of a good day.”

I’d be sat there, as your NLP therapist thinking “Well, in reality, how likely is it that going to happen?” If that’s possible for you then you go right ahead but I know for me in the context of the way that my life is structured and the likelihood of me being able to fulfil all of those things is slim to none! Therefore I need to reduce my level of expectation.

If you can find good in seeing a butterfly that day, if that can tick a good psychological box for you then it’s easy to make today a good day – because you saw a butterfly. If you can feel a sense of fascination and wonder in the dog that comes to greet you when you’re walking through the park (who isn’t your dog but is acting like you guys have been friends for years). If that, can give you a sense of loveliness inside and you can use that as your criteria for a good day. For the rest of that day achieving a good day is so much easier.

The real purpose of this article is to talk about the ordinary, not just having good days but actually the value in the ordinary. Sometimes in the work that I do in North London as an NLP practitioner as someone who is working in the world of personal development. I find that there is this sense of obligation or an expectation of how I should have complete and absolute positivity in my daily life. It’s kind of a big ask! I think that to have an expectation of complete positivity in all given situations is unrealistic. It’s almost like you put too much pressure on yourself. I put too much pressure on myself to be able to achieve that level in that sort of consistent form of positivity and I would like to suggest to you that having just normal mundane boring ordinary stuff is actually alright. In fact, it’s pretty good. NLP therapy has taught me to appreciate the ordinary.

In fact, I was talking to a client about this the other day, he attends sessions at my hypnotherapy and NLP clinic in Hertfordshire. This client experiences high levels of anxiety. I mean really high levels of anxiety such that it is not only affecting his psychological state but it’s having a very strong physiological impact on him and it is now causing his health to be at risk. In the past, I may have been inclined to suggest that in stressful situations the client should be aiming for confidence, he should be aiming for happiness, he should be aiming for peace and these are all beautiful big abstract ideas and sensations. To go from where he was to where I may have in the past suggested he should be is a huge jump and actually, to get out of anxiety-like crippling fear would it be okay to just be a bit bored.

I mean if you are used to or if you become accustomed to crippling fear; boredom is probably quite a nice option! It’s a relatively safe option.

It isn’t as good as, you know beaming confidence. but it also gives us the message that movement is possible, that change is possible on this basis we can get from crippling fear to boredom.

My challenge to you is for you to show gratitude and appreciation and a sense of comfortable acceptance of the boring mundane dullness that life has to offer you because in those moments we can in all of its beauty take a moment to be really mindful and present in that state. To take a moment perhaps to just organise some boring thoughts and know that we’ve got that done off of our to-do list, enjoy the ordinary, make the most of it and appreciate those moments when they’re there but for now, that is everything I wanted to share with you for today. If you need some help, visit me for a therapy session using NLP in North London.

Arrange a FREE, NO OBLIGATION Consultation Session with a Fully Qualified Hypnotherapist, NLP Trainer or CBT Therapist.

By Gemma Bailey
www.hypnotherapyandnlp.co.uk

Developing Pride in Yourself

What is the value of having pride in yourself?

We all have days where we just can’t be bothered and that’s fine every now and again. It becomes a problem though if you have weeks or maybe even months where you have that sense of not really being bothered either with yourself or the rest of the world.

For me, I know that this is happening when I perhaps do not take as much pride in my appearance. I’m a highly visual person, so you can tell what’s going on for me by how well I’m dressed that day and if I have bothered to put any makeup on. (This excludes when I am going to the gym. I look terrible when I go to the gym but that’s allowed.)

With some people, being able to iron their shirt that day and maybe take a little more time in their appearance will be enough for them to get back into their stride, boost their confidence and to have that sense of pride in their self worth, return. But, for other people it doesn’t work like that, so what I’m going to suggest that you do, is that you find other ways to develop a sense of pride.

Now just last week, we had a very special event happening here at People Building HQ Hemel Hempstead. The town granted passage to the RAF, which meant that there was a big parade and celebration. The RAF band was here and there was also a triple fly over by a spitfire. It was very exciting.

As I run the Facebook page for the Hemel Hempstead old town association, I was there taking photos for the Facebook page. I hadn’t really gone along to that event for myself, I was doing it more because I just wanted to be nosey and I to see what was going on. However it was actually a day full of pride, everyone was there, dressed really smart, cheering when the spitfire was flying over.

I was able to develop a sense of pride and self-worth by what was going on in the world around me. So, if you are in a situation where you want to bump up your feeling of pride but can’t find it within yourself, start looking in the outside world. Maybe go to an event, or if have got family or relatives that you can be really proud of, tune into that feeling. When you develop that sense of pride in other people or in the world around you, it becomes much easier to be able to access the feeling and start applying it to yourself.

By Gemma Bailey

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Laughter is the best Medicine

There are challenges every day and if not every day, at least from time to time in life. Knowing what tickles your funny bone is a great way to reset your emotions and to receive tension.

Today I have been writing a short biography, about my early history in preparation for a breakthrough session that I’m having. You might be thinking, ‘Hang on, Gemma knows all that NLP stuff why does she need a breakthrough session?’ Well the truth is life still shows up, and towards the end of last year, I had some significant challenges and I want to make sure that I have addressed those properly before go out there and spend my time training and coaching other people. The truth is, is that as much as I use my NLP on myself on a day to day basis, sometimes, when the issues are a bit bigger, it’s easier to work with someone else because they can be more objective about what’s going on for you.

So I write my biography, got to the end of it and kind of went “Urgh!” Sometimes when you look back on the challenging stuff, it can feel a bit emotionally draining. What you have to do then, is to get yourself back on track by making sure that you have plenty of LOL moments to reference back to pick yourself up – or at least to know where to go out and find them if your memories do not work effectively for you.

One of the places that go to to find LOL moments is something called DYAC which is “Damn You AutoCorrect.”

I would love to share some with you but they are a bit too rude very often. You know that thing when you are texting and then your phone autocorrects one of the words and changes it to something else and then the message has a whole different meaning. Well, I make a lot of those myself but other people who have made them too, upload them to this website, which is www.DYAC.com. I find it hilarious to sit there and read through them. So for me, if I spend a few minutes scanning through those after I’ve just done something which is emotionally exhausting, or draining, I’ll get a sense of re-energising from that and I’ll also have good a giggle at the same time.

There was another one that I saw recently, that particularly appeals to me because of having worked with children. Children that have said spooky stuff to their parents and, but they’re quite funny spooky things or kids that have done really silly stuff. So, you can go google that one to if you need a pick me up. But, the key thing is it that you need to be creating LOL moments in your life.

I’m really lucky, I’ve got some very good friends, we’ve got a very tight-knit group. And, we’ve got a load of case references, case studies of funny things that have happened in the past. And, I’ve shared one of them previously on the people building podcast, but I’ll share it again here with you today.

I went to Vegas with a couple of friends and there were 4 of us in total, and what happened was, we were going to a shopping mall one day. We’d got about 3/4 of the way to the mall and my friend Chris suddenly got up out of his seat, with all this certainty, as we approached a bus stop and he said ‘This is our stop.’

And we all said ‘OK Chris.’

We all got up and we followed him without hesitation or question, and actually it wasn’t our stop at all.

In fact, we were in the middle of the desert and we were probably half a mile away from the nearest building and it was a government building, so it was nothing like our stop whatsoever. We then had to stand in the desert for another half an hour waiting for the next bus to come.

I do like a quiz night once a month and every now again Chris will say an answer to a question. If we’re maybe not too sure that it’s the right answer and we just have to double-check that we’re not having another ‘following Chris off the bus’ moment. It’s just an in-joke within us and it’s probably not all that funny for anyone else but it’s always funny for me when I reflect on it.

So you want to make sure that what you’re doing in life is creating lots of LOL moments so that when there is a bit of a down day or an emotionally zapping moment, you’ve got some case studies to fall back to. Or, you at least have some reference points for yourself. Where do you go when you need to laugh out loud? It could be somewhere like DYAC or it could be something completely different. Whatever floats your boat. But, the key thing is, is that you must laugh out loud.

By Gemma Bailey

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Tuning into your ‘Funny’ Feeling

If you’re someone who is new to (for example) NLP, it takes a while to begin trusting your gut feeling; or to tune into it, or to realise that you even have one.

It takes time because you need to let your confidence in yourself and your methods develop, but most of all you need the experience of dealing with young people and to start noticing the patterns in the behaviour and what the clues they give you mean. Some people would say that the funny feeling you get (when you get it) comes from picking up on somebody’s energy or aura. Some believe it comes to them through telepathy or from being a little psychic.

I don’t believe it’s any of those. I think that actually people give off clues, usually via their words, tone or physiology that are almost under the radar, but not quite. Consciously we may have no idea what the clue was. But our unconscious mind does spot the clue and transmits to us an internal message that some would call their gut feeling or instinct. Or in my case, I just say “I feel funny.”

Over the years, I’ve started to pay more attention to what gave me a funny feeling. Obviously depending on the situation, there may be different things.

The very first time I trusted my gut it wasn’t with a client, it was in a safe environment. With my friends in the pub. I was with my two good friends Chris and Matthew. Matthew was going to the bar to buy the drinks (this in itself is an event and a bit like the chances of seeing an albino stag) and he asked Chris and I what we wanted to drink. To be honest, asking the question was a little redundant as he already knew what the answer would be, as we always drank the same thing. However, it was a good thing he did as despite Chris always requesting a vodka-Redbull, this day he paused. It was a tiny pause followed by an “Umm”.

This was enough for my funny feeling to kick in and for me to jump in and say, “He wants pear cider today.”

Poor Chris nearly fell off his chair. He started exclaiming. “How did you know?! How did you know? You’re doing your weird mind ninja tricks on me!”

Then I had to ask myself the question, “How did I know?” The fact I felt a very strong feeling wasn’t really explanation enough. So I rewound the event and considered what clues might have shone out of Chris to give me a strong enough funny feeling that I felt confident to order his drink for him.

When I replayed it in my mind, this was the series of events:

He paused a millisecond. When Chris is sure he just goes for it. One time on a bus in Las Vegas we ended up in the middle of the Nevada desert because he was so quick and assertive at saying “This is our stop!” that we all followed him off of the bus. It wasn’t our stop at all and I’ve no idea why none of us twigged.

2. He said “Umm” which meant he was considering something.

3. His eyes flicked away from Matthew for a minuscule moment and towards an advert on the inside of the door of the pub. It was an advert for pear cider.

When it comes to working with clients, you’ll start to get funny feelings about why they might be thinking or feeling. But a funny feeling on its own is not enough. Start getting tuned into what’s behind you getting that funny feeling. Is it the way someone said something? Is it how they looked when they said it?

The more you can begin to corroborate your funny feeling with real evidence the more you can begin to trust it.

By Gemma Bailey

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Team Work

There’s that saying that ‘there’s no ‘I’ in team’ There is, however, a ‘me’ in team and that’s relevant because it’s important that you’re thinking about everyone and not just about yourself.

Consider how you show up within your team – when you do you’ll actually make that teamwork a lot better. Knowing your role, your contribution and your motivations within your team is incredibly important. NLP can be very valuable to companies to create cohesion within your working teams.

As a team, you can make stuff happen faster, more powerfully and more magically than you can on your own. Most people are aware of the cheesy team acronym: Together Everyone Achieves More. Well, it’s true. Think about the speed at which a simple task can be completed if there are more hands-on-deck suddenly putting IKEA furniture together isn’t as daunting as it was when you had to do it on your own. Your team could be the people you work with. It could be a group of friends or even your family. The challenge though is getting your team to understand exactly what functions, behaviours and acts you want them to do that fits in with the goal you have in mind.

The problem is exactly as the sentence states. The ideas are in your mind and somehow you need to transfer them into the minds of your team members without losing any of the details as you do it. People have different preferences for what might otherwise be thought of as the same experience as yours.

For example, if I say to you ‘red’ you might think of a deep red, like the one from your old school uniform, perhaps. If I said it to someone else they might think of a pinky red because that’s their favourite shade of that colour. Other people might imagine a rainbow and see a multitude of different colours as well as the red.

In addition, people’s state affects the way in which they hear directions. If you’ve ever been in a rush to get somewhere and got lost at the same time, you know what I mean, you can ask for all the clues in the world about where you’re going but if you’re in a panic, you’ll miss the signs that show you the way. It’s the same when you’re directing a team. If someone’s in a bad state because of a misunderstanding with you with another team member or simply because they stubbed their toe that morning, you may find that they hear information differently to the way that you intended them to.

If someone has spent the day thinking “My partner is too demanding and expects me to do all the chores” and then you innocently ask them if they’d mind making you a cup of coffee whilst you are busy on the phone, they made categorise your behaviour as the same as the behaviour of their partner that upset them earlier.

It’s important to know and understand your team so that you can ensure you have a clear insight into the certain behaviours that they do, which are giving you clues about their emotional state.

It is important to understand the motivations of your team. Let’s say for example that you have a report that needs completing by 6 pm on Thursday and that you’ve given it to a team member who is more than capable of being able to achieve that. Let’s also say that the team member has overspent on their credit card a little bit and they need some overtime. In an ideal world, the team member is very aware of the importance of that document being needed by 6 pm on Thursday and has spoken to the boss about being able to get some overtime at some stage to raise the extra cash they need.

In an ideal world, the boss has been very clear about the document deadline and is considering other tasks that could be worked on as a way to give that over time that’s needed. Without this communication though, the boss and the team member might have motivations that are not in alignment with each other. The team member could slow down their production with a plan to complete the report during the overtime they’ve been given.

Understanding the motivations of your team and making your motivations clear to your team can ensure that you’re all working towards the same common goal and that what you all value from one mission to the next is in alignment with each other. Using NLP training for your staff is a great way to get everyone working in a synchronised way and to elevate the productivity of your employees.

By Gemma Bailey

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